Management Skills Resources Inc

Management Training Topics Survey

The following survey contains twenty-two general skills that are important for managers and supervisors. The survey can be taken for your position or for the managers and supervisors that report to you.

Directions: Read each general topic and check 1) current skill level and 2) how important the skill is to your current position or the position you are evaluating.

Topic	Skill Level	Job Importance
Change: Understanding the need for change in organizations, preparing workforce for change, managing transition through phases of change.

Coaching: Helping employees succeed in organizations by identifying behavior critical for success and discussing improvements.

Communication: Presenting your thoughts and ideas effectively through verbal and non-verbal methods, listening and probing skills.

Complaints: Resolving employee complaints with such topics as working conditions, co-workers or with policy decisions.

Conflicts: Understanding why conflict occurs than applying skills to resolve conflict through a collaborative approach.

Delegation: Assigning employees specific responsibilities or tasks along with the appropriate organizational authority.

Discharge: Terminating employment for cause and for reduction in force in a caring manner that minimizes company exposure.

Employment Law: Understanding the impact various employment laws have on day-to-day management activities.

Expectations: Understanding your employee expectations for clarification, motivation and retention.

Goal Setting: Presenting organizational goals and encouraging employee participation in department and personal goals.

Harassment Prevention: Preventing issues of workplace harassment including proactive actions and handling complaints.

Innovation: Recognizing and valuing each employee's capacity to contribute new ideas and implementation of new ideas.

Interviewing: Conducting interviews for making quality hiring decisions by gaining information on key result areas.

Leadership: Utilizing effective leadership skills to create committed followers and inspire superior performance achievement.

Managing: Utilizing management competencies to develop a style that will gain ongoing commitment of employees.

Motivation: Understanding how to create a motivational climate that energizes employees to succeed and accomplish company goals.

Performance Appraisal: Documenting observations on performance, utilizing appraisal system forms and conducting a productive discussion.

Problem Solving: Utilizing various employee participation methods and styles to analyze and solve workplace problems.

Stress Management: Minimizing common daily stressers though communication and taking charge in difficult situations.

Style Adaptability: Understanding your behavior style and how to adapt to improve communication with a diverse workforce.

Time Management: Managing time to accomplish your most critical goals and activities.

Workplace Violence: Establishing a workplace free from violence by preventative steps and awareness of violent behavior.

The survey is designed to prioritize the many training topics that might be included in a Management Development Program.

Once you have identified those skills that are Critical or Important programs can be tailored to fit current skill level. For example, longer more in-depth training programs should be conducted for Beginner or Intermediate levels and shorter, refresher training can be conducted for employees who rate skills Proficient or Experienced.

Name:
Title:
Organization:
Email:
Phone:
Survey completed for:		Self: Employee:

Create a Training Series

Many clients select several topics to create a training series. Pre and post workshop assignments are provided to reinforce learning between each training date. Our new on-line workshops can be added between classroom workshops for a blended approach.

Here are a few samples:
example 1 example 2